SECOND DEGREE VS. CERTIFICATIONS: don’t waste time or money

Experts weigh in on whether a reader should pursue an advanced IT degree or go for certifications

When you’ve got about three years of IT experience under your belt and you want to increase your earning power what do you do? Do you go back to school and earn an advanced degree in IT ? Or do you take your first steps in pursuing vendor certification? Those were some of the questions I received recently from a reader who has worked as an IT administrator (the only IT guy) at a small civil engineering company. He currently earns about $43,000 a year and wants to bump up his salary but his time for education is limited due to family commitments. So what’s the best option?

I’m often asked by IT folks whether to pursue advanced degrees – in 2005, we discussed the pros and cons of MBAs for IT pros (see below for links to those newsletters) - but we’ve never discussed IT degrees for relative IT newbies. I wanted to get some professional opinions so I put the questions to two recruitment agencies, an IT manager at a construction firm, and a certification trainer. This is what they said:

Advice from staffing companies:

James Del Monte is president of JDA Professional Services, an IT staffing company based in Houston. He says: “Having a 4-year degree in anything is a good start and will open most doors. Having a technical degree is preferred in lieu of experience. So he is off to a good start. Given his situation, my suggestion would be to get Microsoft and Cisco certifications. He sounds like he is more interested in a technical career and could use some formal training in this. It also sounds like he is looking to improve his situation more immediately. I would suggest a Master (MBA) if he is interested in more of the business aspects of IT or views himself getting into management. That of course is a longer term commitment. His compensation for what is described seems fair. His next move would be into a larger company where he can learn from others.”

Sandi Henrikson is regional manager at Sapphire Technologies North America. She says: “A degree is desired by many employers, even if it is just a non-technical Bachelor’s. If the worker is young or early in his/her career and has the time to devote to going back to school (i.e. not a lot of family obligations or a demanding job) then investing their efforts in obtaining a degree would be recommended. However, where this candidate says he has limited time, it may be better to focus his energy into getting certifications. With certifications you can pinpoint the specific career path you want to follow and fine tune your skills precisely to the position that you want to aspire to. There are many online certification courses for the person who cannot dedicate themselves full-time, as well as the ability to pursue a Master’s degree part-time down the road if you choose. Many companies, including Sapphire, offer discounted training offerings to assist their employees in keeping up-to-date with the latest technology.”

Advice from an employer:

A. Reader, who wants to remain anonymous, is an IT manager at a construction company, and offers this advice: “What is the employment objective of the individual? Is the individual currently working in IT? If IT management is the goal then a Master’s degree in IT is probably going to serve the needs of that position well. An IT manager with a Master’s degree with a good balance of advanced and current technical and business background brings tremendous tools to the 'table'. One of the most difficult aspects of IT management is having a manager who is skilled enough and current in his/her grasp of emerging technologies such that they can communicate effectively with the project managers and technical specialists.

“If an individual is looking to enhance their marketability in core technology positions such as network engineering or project management I see the choice of Master’s vs. certification as a bit of a toss-up. If one wants to be a project manager with a specialty in security, the Master’s degree could serve well; certifications would be a plus, but could also be seen as overkill or the reverse with the Master’s degree. The credentials become a ‘flashpoint question’ of what does this person want to be, a manager or super-tech? By the same token a well-seasoned engineer with project management and security certifications along with a solid resume would be a very appealing candidate.”

Advice from a certification trainer:

Wendell Odom, CCIE No, 1624, splits time between writing Cisco training books for Cisco Press and teaching classes at Skyline ATS. (Wendell will also be blogging for Network World’s Cisco Subnet site in September - watch this space for details. If you have any burning Cisco certification-related let me know and I’ll forward them to Wendell, or keep an eye out for his blog and you’ll be able to contact him directly).

Wendell says: “I think employers want both types of folks - certified and those with a Master’s in an IT-related field. However, the real trick is to look at job roles within IT and within the networking-centric part of IT. The vast majority of job roles within the networking part of IT requires the skills proven with certs more so than the skills and knowledge proven with a Master's degree. I would say though that someone with a Bachelor's degree plus some certifications - even if the degree is not in IT - has a distinct advantage over those without a degree. I've talked to many students and readers over the years who were somewhat frustrated by having their options limited in some ways by the lack of a degree.

“Also, you need to separate your thinking in terms of whether the employer is a company implementing networking technology [an IT user], or a reseller/vendor/consulting company. An overwhelming number of students tell me that [IT user organizations] do not care a bit about certifications for current employees. They are about skills first, and certifications second, for potential employees. So, for those employees, I'd say getting certified is an important step if they’re looking to land the next job. However, the resellers/vendors/consultants see some inherent value in the certification branding, so oftentimes the skills and certifications tend to be on an equal footing. There's also a much more likelihood that these companies would help you move towards getting your next certification.

“A quick word on the Master's in an IT field. If you want to work in the broader world of IT, and not just networking, then I'm a big fan of getting a Master's. It's just a lot tougher to get there, especially once you're past the carefree days of youth. However, if you're going to focus on a career in networking, I'd recommend a [Cisco Certified Internetwork Engineer] cert over a Master's in IT – CCIE certs are more centered on the technologies you'd work with. I've never met a CCIE who thought the cert didn't have a big impact on their career.”

Thanks to all the experts who offered their advice and thanks to the reader for writing in with the question. As a seasoned IT pro, I’d like to know your thoughts on this issue. Or if you’re an IT newbie – let me know if you are pursing a Master’s degree or vendor certifications

Learn to Control the process not the people

Learn to Control the process, not the People

Are you a Micromanager?

As a manager, you must remain involved in your employees’ activities. But where does involvement stop and micromanaging begin? Sticking your nose too deeply into an employee’s work process can be counterproductive and waste time. Learn to control the process, not the people.
Let’s say you overheard an employee refer to you as a micromanager. To find out if it’s true, answer the following questions using this scale:

4 = Very often        3 = Often      2 = Sometimes      1 = Seldom       0 = Never


1. Give specific directions about how you want a task completed?
2. Wonder what employees are doing and whether their time could be spent better?
3. Reject an employee’s suggestion because it isn’t how you would perform the task?
4. Get annoyed when a normally capable employee makes a simple error?
5. Worry about whether a key task will be done right or on time?
6. Sneak a peek when your employee isn’t around to check a project’s progress?
7. Delegate work in increments rather than explain the entire project at once?
8. Resent or refuse to answer questions about “why” a task needs to be done?
9. Find employees coming to you with questions they should know the answers to?
10. Talk most of the time during strategy meetings or brainstorming sessions?


30 to 40



20 to 29


10 to 19



0 to 9




Your employee is right: You’re a micromanager.


Shift your focus to results. 

It’s not your fault

He must have been talking about someone else


You may be focusing too much on how employees perform the work, not the outcome. Instead of always explaining how something should be done, explain what you’re trying to achieve. After all, your employee may know a faster, better way

You’re not a “dyed-in-the-wool” micromanager, but you need to loosen the reins a bit. Give employees more space to make decisions

If you’ve answered the questions honestly, you’re not micromanaging your employees, but you still have a problem. They view your critiques negatively, so you need to work on communicating your expectations and feedback more effectively.

The complaint is probably an isolated remark.

How well does your office run when you are not there?

Writing your SOP manual: 4 important Guidelines

When leaving your job for whatever reason — going on vacation, getting promoted to a new position or nearing retirement — are you suddenly scrambling to write everything down for your replacement two weeks before you depart? Or, if you've just arrived at a new job, do you wish someone had left behind some written instructions so you wouldn't have to keep bothering your new co-workers with questions?

And, does it seem that your organization invests a lot of time and resources in its employees, but when staff members depart, they take all that corporate knowledge with them? Wouldn't it be nice to retain that knowledge in writing for your company?

The solution? In situations like these, the way to keep business operations humming along is by having a standard operating procedure manual in place for every position in your organization.

Never be left scrambling to remember how something should be done

Here are some important guidelines to follow when you're creating an SOP manual:

1. When writing any procedure, walk yourself through the steps and document them as you go. You have to put yourself in the shoes of someone who doesn't know how to do a task and walk her through it. This can be difficult when writing about something you're so familiar with.

Here's an oversimplified example: Think about an IT person who works with computers day in and day out, and someone comes to him wanting to know how to start her computer. The answer he would likely give is to enter the username and password, not realizing what the person really wanted to know is how to get the ON button to work.

If you document the steps in a checklist, that's a good way to set them out in an easy-to-read fashion. Once you have a procedure documented, go back and reread it to see if it makes sense or ask someone not familiar with the task to try it based on your written instructions.

2. It's best to avoid putting anything confidential, including passwords, in your procedures manual, unless it's going to be located in a secure location (electronic or hard copy).

Keep your passwords and other confidential information in a separate location to avoid someone getting ahold of not only your SOP manual, but also all the passwords to access your computer system.

I keep my passwords in a folder in my Outlook account, but some people have all their passwords saved in an Excel spreadsheet, which only they can view. If you have them in hard copy, a locked drawer would also be a good place to store them. Wherever you store them, make a note of it in your manual.

3. Keep references throughout your procedures manual generic. A procedures manual is meant to be passed on from person to person, so I would recommend that you use position titles rather than the actual names of staff in those positions, including yourself.

In my own manual, I use the term "this position" when referring to my duties, such as "this position is responsible for supervising the receptionist" or "this position reports to the CEO.…"

4. Less is more. An SOP manual doesn't need to be 200 pages long. As a matter of fact, less is more. You want to include all the essential information and be specific without being wordy. If the manual is too large, it will end up not being used because it's hard to find anything and there's just too much to read.

The goal should be to create a manual that allows you and others to easily retrieve the information needed to do your job. You should use checklists to explain a process or bulleted lists to cut down on the word count.

PMP Past Questions and Answers

PMP Past Questions and Answers

Over the years researchers have argued if Past questions guarantee exam success, this debate have left most PMP candidate wonder around various exam preparatory kits such as Past questions, Simulation software's, exam preparatory guide. Exam Kits do not guarantee 100% exam success, However it provides at least 40%  success. Preparing to take PMP exam is a journey, if you let it, this journey can help expand your abilities. In preparing for exam, you have an opportunity to become a better project manager not just for the purpose of the exam. 

Here are few questions you need to ask

1. Why take the PMP Exam?
2. Are you ready for the Exam?

As Clarionttech prepares you for success, A diverse collection of tips, tricks, and insights for your Exam  Prep Guide can be found in some of today’s leading authors like Rita Mulcahy's Exam Prep Guide.

This includes selected materials from recently published expansive catalog of titles. The material that is included for each selection is the book's full Table of Contents as well as a full sample chapter for your enjoyment.

Here are just a few PMP Past questions

1) If a stakeholder has any questions about project deliverables, as the PM, you should direct him to the:

a) WBS

b) Project plan

c) Preliminary Scope statement

d) None of the above

2) Your construction project was damaged by an earthquake. Your contractor says that he cannot fulfil the terms of the contract due to a specific clause you both had signed in the contract. He is referring to the:

a) Force majeure clause

b) Fixed price clause

c) Contract obligation terms

d) None of the above

3) Your vendor has confirmed in writing that he will not be able to provide the products contracted to him, in the time mentioned in the contract. You can terminate the contract and sue for damages. This is a type of:

a) Minor breach

b) Anticipatory breach

c) Material breach

d) Fundamental breach

4) As a PM, you manage multiple projects. One of your projects is over budget while the other is under budget. You decide to transfer money from the latter to the former and report both projects as within budget. This is against the PMI code of ethics and is called:

a) Unethical management

b) Budget tampering

c) Fraudulent reporting

d) Cost leveling

5) Your brother can influence bids in the vendor company that has been contracted for your project. You should:

a) Disclose the bid price that is most likely to give him an advantage when bidding

b) Reject other vendors and award him the contract

c) Refrain from the decision-making process and make a full disclosure to stakeholders and wait for their decision before you proceed

d) Hint to the stakeholders that your brother might be involved in bidding

6) A project you are managing is about to be completed. But there is a minor defect in the work produced by the contractor. You should:

a) Neglect the defect if it is trivial

b) Ask the contractor to fix according to SOW

c) Submit a new RFP

d) None of the above

7) As a PM, you have identified some low priority risks. You should:

a) Neglect them as they will mostly not occur

b) Add them to a watch list within the risk register

c) Plan detailed response plans

d) None of the above

8) One of your team members'  A's father was sick when you were in the planning stage of your project. A had informed you that he might have to leave to visit his father if the situation arose. You had planned for this and spoke to the functional manager of your group to provide a back-up resource, B to be used if necessary.

Now, A has left to see his father and B is filling in for him. But B is taking more than expected time to get up to speed and this impacts project cost and schedule.

This is an example of a:

a) Residual risk

b) Secondary risk

c) Contingency plan

d) None of the above

9) To motivate your team, you decided to reward a team member who performed well. This hurt cohesion in the team. You should:

a) Reset award criteria

b) Modify reward strategy to be win-win for the team

c) Award only two people

d) Declare that there will be no rewards going forward

10) Your project uses a vendor who has completed 50% of the contracted work. You are unsure of how much to pay the vendor. You should refer to the:

a) Request for proposal

b) Contract

c) Response to bid

d) Statement of work

11) When estimating time for activities, a PM should:

a) Use the best guess and estimate for all activities as there will be changes anyways as the project progresses and more information becomes available

b) Involve people who will be doing the work to get estimates

c) Estimate for what the cost will allow and not include buffers

d) None of the above

12) When there are people from different countries and cultures in a team, the project management team should:

a) Neglect the cultural differences to work as a team

b) Deal with everyone the same way

c) Capitalize on cultural differences

d) Mentor each other

13) If your business sponsor has an important but minor change to the scope, and he requests that you make the change without having to process a change request, you should:

a) Accommodate the change as stakeholder satisfaction is key to project success

b) Refuse to make the change as the scope has been frozen

c) Ask the sponsor to work with your team member to implement the minor change and document the change

d) Request the client that the change management process be followed

14) If a stakeholder directly asks a team member to make changes and the team member accommodates it:

a) Admonish the team member during the team meeting so that other team members are also aware

b) Inform the stakeholder that he should not talk to your team member

c) Talk to the stakeholder and team member in private, and emphasize gently that the Integrated Change Control process should be followed

d) Pretend to not know about the change and let it happen

15) When your client is ready to accept the product your project has produced, you should:

a) Refer to the quality plan to see if the product meets specifications

b) Refer to project management plan

c) Obtain client sign off and follow administrative closure process

d) Let go off the project resources and assign them to other projects

16) Appreciating a team member's good work in front of the team results in:

a) Jealousy among other team members and should be avoided

b) Encouragement for the team member and motivation for other team members

c) Shouldn't be done as it shows preference

d) None of the above

17) As the project manager of an important project, you learnt many helpful tools and tips. What should you do?

a) Keep them to yourself

b) Archive your learning in the project folder and share with other PMs

c) Sign a non-disclosure agreement

d) None of the above

18) You just found out that the company that you were planning to use in your project is known for being late in delivering their products that can lead to losses to the project. You decide to go with a different company to ______ the risk.

a) Mitigate

b) Reject

c) Transfer

d) Avoid

19) You are the project manager of a project that involves sensitive information. You are inviting bids from vendors for some tasks on this project. Since the winning vendor will have access to the sensitive information, you should:

a) Decide to drop the vendor and instead do the tasks using an internal team

b) Swear the vendor to secrecy

c) Ask the vendor to sign a non-disclosure agreement

d) Threaten to take the vendor to court

20) A project is behind schedule. Two senior resources are added to help speed up work. The result is (choose the best answer):

a) Project will be completed on time

b) Project cost will not increase

c) Project may not be completed on time due to increased number of communication channels

d) Project cost will increase


Three Key Success Factors in a Business Area

When an entrepreneur starts a business, he should consider three key success factors. These factors are key indicators and milestones that you set to measure the success of your company, according to business expert Steve Ma Reyna, writing on the Power Home Biz website.

Retaining Customers

In any industry, a company is successful if it can retain its key customers. A proactive and aggressive company does not become complacent after getting the big contract; it works to keep it. Develop new ideas based on the needs of your larger clients to keep them interested in doing business with your company. If your company cannot retain its top clients from year to year, staying successful will become increasingly difficult.

Product Development

Whether you sell a tangible product or a service, if you do not keep up with the changes in your marketplace as dictated by your customers, you cannot survive. Being first to market and staying ahead of the competition is always ideal in trying to maintain your market share, but it is not always achievable. At minimum, you need to make sure you are keeping up with the demands of your industry and are consistently recognized as a company that stays on top of product changes.

Cash Management

In any industry, with any company, one of the main keys to success is managing your cash flow properly. Maintain open lines of communication to potential investors and lenders at all times. That way, when you need financing quickly, you have options. The ability to manage your business so you have cash on hand can also help you get financing. When lenders see that you are able to balance your books and maintain a profit, they are more likely to approve your financing. Cash on hand is also important for those times when you cannot get approved for financing but need operating capital right away. Learn to manage your cash to help your company survive and prosper.

ORGANIZATIONAL HEALTH: What Is Organizational Health?

The mission of the Organizational Health Diagnostic and Development Corporation (OHDDC), a premier catalyst for systemic change, is to enhance an organization’s leadership capacity by providing principle-centered, data-based, and cost-effective services.

OHDDC has developed an extraordinary repertoire of resources to:

• Diagnose the internal state of an organization as measured by the ten dimensions of Organizational Health.

• Identify leadership and organizational strengths and improvement priorities that permeate the district.

• Display these data in conceptual models that provide frameworks for moving individuals and teams from Dependence to Independence to Interdependence.

• Provide a systematic, collaborative process for helping leaders improve their leadership and organizational skills through the use of effective coaching models.

• Facilitate the development and implementation of structures and strategies necessary to accomplish district-wide goals.

• Utilize principle-centered Leadership Belief Statements to facilitate the alignment of decisions throughout the system.

• Provide a conceptual infrastructure as the basis for establishing, maintaining, and/or modifying systems necessary for sustained success.

Implementation of these diagnostic and development services will improve the critical dimensions of Organizational Health that are statistically correlated with increased performance and productivity.


Organizational Health is defined as an organization’s ability to function effectively, to cope adequately, to change appropriately, and to grow from within. Organizational Health consists of the following ten dimensions:

Goal Focus - the ability of persons, groups, or organizations to have clarity, acceptance, support, and advocacy of school-wide goals and objectives.

Communication Adequacy - that state when information is relatively distortion free and travels both vertically and horizontally across the boundaries of an organization.  

Optimal Power Equalization - the ability to maintain a relatively equitable distribution of influence between the leader and members of his/her work unit.

Resource Utilization - the ability to coordinate and maintain inputs, particularly personnel, effectively with a minimal sense of strain.  

Cohesiveness - the state when persons or groups have a clear sense of identify, are attracted to membership, want to stay, and are willing to influence and to be influenced.

Morale - that state in which a person, group, or organization have feelings of security, satisfaction, well-being, and pleasure.

Innovativeness - that ability to be and allow others to be inventive, diverse, creative, and risk-taking.

Autonomy - that state in which a person, group, or organization have the freedom to fulfill their roles and responsibilities.

• Adaptation - that ability to tolerate stress and maintain stability while changing to meet the unique needs of their stake holders. • Problem-Solving Adequacy - an organization’s ability to perceive problems and to solve them with minimal energy. Problems get solved, stay solved and the problem solving procedures are strengthened.

Set Your Goals And Make Them happen...

Goals big and small can be the stepping-stones to a happier life and the way we set them can make a difference to achieving them. 

Clarionttech is helping many companies including multinationals reach accepted international Standard; We provide quality structure for companies and train ambitious individuals by teaching, inspiring and supporting them towards achieving their certifications in the various areas of professionalism and career-field. Here's how.


Having goals for things we want to do and working towards them is an important part of being human. The path towards our goals may not always run smoothly or be easy, but having goals, whether big or small, is part of what makes life good. It gives us a sense of meaning and purpose, points us in the direction we want to go and gets us interested and engaged, all of which are good for our overall happiness.

Over 2000 years ago, Aristotle said: "Well begun is half done." And with regards to goals, he's right (as he seems to have been on a lot of things). Paying attention to how we set our goals makes us more like to achieve them and achieving them makes us feel good about ourselves and our lives.


  1. Decide. Think of something you want to do or work towards. It doesn't matter what, as long as it's something you want to do - ideally something you're interested in or feel excited by. It should be something you want to do for its own sake, not for something or someone else. It can be a big thing or a small thing - sometimes it is easier to get going with something small. And it often helps if it's something that's just a little bit beyond what you currently can do - goals that stretch us can be motivating!
  2. Write it down. Carefully. Writing down our goals increases our chances of sticking with them. Write down how you will know you have reached your goals and when you'd like to have achieved it by. Ask yourself: what it will 'look' like and how will you feel when you've done it? How does it connect to who or what you value in your life? Describe your goal in specific terms and timescales e.g. 'I want to undergo a professional training and get certified in the Human Resource Management by the end of August' rather than 'I want to do some training.'  Write your goals in terms of what you want, not what you don't want. For example: 'I want to be able to wear my favourite jeans again', rather than 'I don't want to be over-weight anymore'.
  3. Tell someone. Telling someone we know about our goals also seems to increase the likelihood that we will stick to them.
  4. Break your goal down. This is especially important for big goals. Think about the smaller goals that are steps on the way to achieving your bigger aim. Sometimes our big goals are a bit vague, like 'I want to be healthier'. Breaking these down helps us be more specific. So a smaller goal might be 'go running regularly' or even 'to be able to run around the park in 20 minutes without stopping'. Write down your smaller goals and try to set some dates to do these by too. Having several smaller goals makes each of them a bit easier and gives us a feeling of success along the way, which also makes it more likely that we'll stay on track towards our bigger goal.
  5. Plan your first step. An ancient Chinese proverb says that the journey of 1000 miles starts with one step. Even if your goal isn't to walk 1000 miles, thinking about the first step on the way will really help to get you started. Even if you don't know where to start there's no excuse - your first step could be to research 'how to…' on the internet or think of people you could ask or to get a book on the subject from the library. Then think of your next step…and the next…
  6. Keep going. Working towards our goals can sometimes be difficult and frustrating - so we need to persevere. If a step you're doing isn't working, think of something else you could try that still moves you forward, even a tiny bit. If you're struggling, ask people you know for their ideas on what you could do. They may help you see a different way. Thinking about different ways of reaching our goals makes it more likely we'll be successful. If you're really struck - take a break and then re-read the goal you wrote down when you started. If you need to adjust your goal - that's ok too. Then have another think about a small next step…
  7. Celebrate. When you reach your goal take the time to enjoy it and thank those that helped you. Think about what you enjoyed and learned along the way. Now, what is your next goal or project going to be?

Do not hesitate to let us in the know of your intending goals, and accomplishment. Also, you can add getting that professional training and certification with us at Clarionttech Services Limited. 


We have a good news. We are glad to inform you that Computer Based Option for the Project Management Professional (PMP) Exam is back in Nigeria.

The Testing centre will be available in Lagos Nigeria and Testing will commence from 31st July, 2017. Apply Online and be part of the Long waited CBT Option which will no longer require candidates travelling to Accra Ghana.

Clarionttech Services is an authorized training provider for Project Management Professional Certifications. Our primary goal is to ensure update information and Career News releases that will help take your Career to the next level.

As part of our Objective ,We take great pride in Quality training packed with necessary eligibility requirement to take and pass the exam in one sitting.


Eligibility Requirement for CBT
Register for your examination with the Project Management Institute (PMI) and received your Authorization to Test (ATT) letter prior to scheduling  testing appointment at a Prometric Testing Center. Clarrionttech Services registers candidates for the exam to ease them of the stress.

What to Bring to the Testing Center
Non-expired, government-issued, photo- and signature-bearing ID in order to test.
Note: If the primary ID presented does not bear a signature or photo, you must present one form of secondary ID containing a photo and/or signature whichever is missing from the primary ID.
Acceptable forms of primary ID are limited to:
• driver’s license
• passport
• military ID

What Time to arrive at the Testing Center
Plan to arrive 30 minutes before the scheduled appointment to allow time for check-in procedures.Candidates who are late in arriving will not be allowed to test and will incur a penalty fee for lost computer time in order to reestablish their eligibility.

Reschedule/Cancel Policy
If you need to reschedule or cancel your exam, you must call the registration center, or visit click the “Get Started” corresponding to the appropriate exam and follow the directions on the site necessary to reschedule or cancel your exam. Rescheduling or canceling submissions thru the online Contact Us form available at is not a valid method to request an appointment reschedule or cancellation.

You can reschedule or cancel your exam at any time, as long as you do so more than two full calendar days(EST) before your scheduled exam appointment. However, a $70 fee will be charged to you if you reschedule or cancel your exam within 30 days of the scheduled appointment. If you wait until you are within two calendar days of your exam appointment you will forfeit the entire exam fee.

The 5 Most Valuable Management Certifications Today

The 5 Most Valuable Management Certifications Today

Looking for a leg up in your Management Career? Management certifications remain a proven way to quickly gain valuable skills and demonstrate deeper interest and know how in a domain that will further your career.

In Management, experience is king. Yet Certifications remain a valuable tool for advancing your career. Management certifications give junior-level workers an opportunity to gain more resume-worthy experience in the industry. For tenured employees, certifications help you continually grow and adapt your skill set to fit the changing landscape of Management related issues. Because there are an overwhelming number of management certifications offered today, it’s important to do your research. Some are more valuable than others.

Reports show most valuable Certifications across multiple areas of Industry management. The following emerged as the most valuable Certifications to help you get a leg in a new job, increase your salary, boost your chances of gaining a more senior-level position or demonstrate knowledge and interest when making a career change.

1.        PMP Certifications PMP

The PMP certification is also offered through PMI, but takes a more advanced approach to project management. PMI states that a certification in PMP will let you “work in virtually any industry, with any methodology and in any location.” To take the exam, those holding a four-year degree need 3 years’ experience in project management, 4,500 hours of leading and directing projects, and 35 hours of project management education. With a secondary degree, you’ll need 5 years’ experience, 7,500 hours leading and direction projects and 35 hours of project management education.

Managers, Directors of Operations and supervisors can benefit the most from a PMP certification. PayScale reports that the average salary for PMP certification starts at $58,000 and goes up to $177,000 per year.

2.      SAP Certifications (SAP Super User & SAP        

SAP (Systems, Applications and Products) is the world's leading provider of business software which specializes in industry specific Enterprise Resource Planning (ERP) solutions. The SAP is an ERP software that large organizations and Oil and Gas Companies use to manage their business. SAP has several modules, each of which represents a business-process such as Customer World-Wide, mostly Fortune 500 Companies and Oil and Gas Companies. SAP is the fourth largest software company in the world. The SAP R/3 System is a Business Software Package Designed to integrate all areas of a Business. Research suggests that the Salary of a fresher SAP consultant in Nigeria is from ₦10,000,000 to ₦15,000,000 and bonuses are from ₦350,000 to ₦700,000 annually.

3.      Business/Data Analysis ECBA, CCBA & CBAP

International Institute of Business Analysis (IIBA) releases a new standard of Business analysis Certifications. The new standard has been organized to structure the environment of Organizational need. The Certified Business Analysis Professional (CBAP) designation is a professional certification for individuals with extensive business analysis (BA) experience. With a minimum of 7500 hours of hands-on BA experience, CBAP recipients are the elite, senior members of the BA community. With thousands of individuals all over the world achieving the CBAP designation since the first Certified Business Analysis exam was held in November 2006, CBAP recipients are experts in identifying the business needs of an organization in order to determine the best solutions. More and more companies are recognizing the CBAP designation and the value and expertise these professionals bring to their organizations.

4.      Human Resources Certifications (PHRi & SPHRi)

The Human Resources Certifications (HRCI) course is designed for individuals who are involved in HR operations such as recruiting, compensation and administration. The credential demonstrates mastery of generally accepted technical and operational HR principles. Acquisition of this certification gives HR professionals an ultimate edge over their CO-HR practitioners. This credential improves the credibility of HR professionals. The credential is offered by an institute in the US named the Human Resource Certification Institute (HRCI)

5.      HSE certificationsHSE 1, 2 & 3

Obtaining a World Recognized HSE Certificate from World Safety Organization (WSO) has a pay off.  Safety training and experience gives you an internationally recognized certificate that can be used anywhere in the world. The Certification Programme covers most topics relating to safety, security and legislative standards binding the profession as Prescribed by The World Safety Organization WSO. Generally, the programme has been designed to meet the aims of four separate interest groups. Consequently, the needs of these four groups are met in this courses which reflect both similarities and differences in safety and security issues in different parts/aspects of industry (e.g. Manufacturing, Construction, Marine, Offshore and onshore, Transportation, Installation, Procurement.

Pros & Cons of Word of Mouth Marketing.

Word-of-mouth marketing, also known as viral marketing, is the dissemination of messages about your company through customer interaction.

Much of this communication takes place informally as family and friends share their experiences with your company in conversation. However, companies can become more assertive about finding satisfied customers and promoting referral opportunities if they get others to buy.

What You Need To Know:


A major advantage of word of mouth compared with paid for messages is its credibility factor. When people hear messages about your company, products and services from someone they trust, they are more likely to believe them. When you pay for marketing messages, you customers, expect you are only going to say positive things to get customers to buy. This is why customer satisfaction is so important. Not only do you retain customers, but you also give them more positive ammunition to attract other people to your business.

Low Cost.

In theory, word-of-mouth marketing has no direct cost. It is simply the interaction of customers in the marketplace who share their experiences. However, the investments you make in hiring, training and motivating service employees are indirectly tied to word of mouth. You essentially pay to deliver to customers experiences they want to brag about. These costs are still modest compared with money spent on mass media campaigns, especially those involving TV ads.

Lack of Control.

A major drawback of word of mouth is that you have limited control over the messages. If a customer has a very negative experience with your product or service, he will likely share it with others. The Internet and social media have given upset customers a larger audience for their vented frustrations. Companies have made a more concerted effort to get some control over word of mouth by getting top customers directly involved. Some use consumer advisory boards or peer marketing groups to build a positive relationship with the most vocal customers.

Difficulty Evaluating Results.

Word-of-mouth effectiveness is much more difficult to measure than traditional marketing tactics. You can do awareness surveys to check for increased brand awareness or monitor sales data to see if your marketing increased revenue. However, word of mouth takes place during mostly informal conversations between consumers. Unless you are directly involved in the conversation, it is difficult to find out whether business improvements came from word of mouth. Some companies use point-of-sale inquiries to find out how new customers heard about the business.

In conclusion, get your costumers confidence and loyalty, providing excellent customer service is no longer an added benefit. 

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