Understanding Contract Management

  • Contract management principles
  • Pre-award, award and post-award considerations of contract management from both buyers’ and sellers’ perspectives
  • Detailing the role of the contract manager
  • Understanding where contract management fits with the broader organisational goals
  • Strategic considerations behind contract management

The Contract-A Management Perspectives

  • Understanding quoting and tendering to ensure proper process is maintained
  • Pre-contractual negotiations – How to use them to ensure your desired risk transfer is achieved
  • Contract formation – Various approaches and what to be careful of
  • Documentation – Understanding the purpose and importance of various documents that make up a typical set of contract documents
  • Contractual interpretation – How to use it to inform sensible contract management decisions

Contract Planning and Risk Management

  • Developing the overall management plan for the contract
  • Aligning contract planning with established organisational systems
  • Evaluating risks
  • Using contracts as effective risk management tools and developing strategies for mitigating risk that arise from contracts
  • Making the contract effective in practice

      The Claims Process-Theory and Practice

      • Overview of the claims process
      • Key points in formulating claims
      • Key considerations in valuing claims
      • The contract administrator’s relationships and responsibilities, and those of the project manager
      • The administrators role and limits of authority
      • Examining other roles in the contract management network and their associated limits of authority/decision making power (contracts manager, superintendent, project manager, project director, development manager, functional manager etc.)
      • The interpersonal communication to make contracts happen
      • Ethics in contract management – Are contractual obligations and ethics the same thing?

      Claims,Variations,Disagreements and Disputes

      • Payment claims – The legal principles and the practical procedures
      • Variations – Legal principles and practical procedures
      • Delays, extensions of time, delay costs and damages – Legal principles and practical aspects of their management
      • Defects – The contractual remedies and the practical procedures for ensuring they are realised


      This practical introductory course is relevant for those involved with any aspect of the management or administration of contracts, including developing or evaluating contracts, and performing day-to-day contract administration, or interacting directly with those who do – in any industry sector.