SAP IMPLEMENTATION AND SUPPORT

SAP IMPLEMENTATION

Clarionttech provides a framework that helps you keep your business software current in a coherent way. Under the direction of our knowledgeable, experienced domain experts and project managers, our proven, disciplined methodology enables you to implement new solutions quickly- and achieve rapid measurable success. We make every project phase fully transparent and provide complete cost and schedule control and ensure you a worry free experience.

We deliver the tools, technologies, and methodologies that minimize total cost of ownership and maximize your return on investment in SAP solutions.

Proven methodology, technology and tools are built on our experience in various projects in various industries across Africa. You get optimal result at the right price and the right time.

This implementation methodologies give you control over deployment to reduce risks and ensure substantial results. Best practices anticipate your business needs, reduce costs, and decrease your reliance on external consultants.

Clarionttech provides maintenance services for the clients that have already working SAP solutions. The service consists in remote support of the client’s SAP administrators (technical support) and users that work on SAP system (application support) as well as outsourcing services.

Reduction in SAP maintenance costs – Maintenance services are provided under an agreement and help reduce SAP maintenance costs. The cost of using the system may be planned in advance (a permanent agreement with a strictly defined scope and a lump payment). The system is supervised by specialists who with their wide expertise in many SAP implementations solve problems quickly and efficiently. The system users as such may focus on their essential duties and administrators may improve and develop IT solutions instead of currently dealing with repetitive users inquiries.

 

SERVICE SCOPE TAILORED TO NEEDS

Each cooperation scope is defined separately with each project, it may include:

Technical support : In-house support for SAP administration team (the client’s employees) or outsourcing of the client’s SAP system administration (Our team serve as client’s SAP administrators)

Application support : In-house support of client’s SAP users (application service)

SAP administration support – Within this service We continually controls the security and efficiency of the systems used and assists in system development planning. This gives the client a guarantee of infallibility of the system and security and allows to focus on other areas of operation.

SAP application support

- Clarionttech consultants provide in-house support in solving problems that arise during everyday use of the system. Moreover, the client’s SAP system is constantly monitored with the aim of finding possible faults e.g. in data entered by users or in areas that may cause problems in future. Clarion ’s application support concerns the full scope of modules of SAP ERP (SAP R/3) as well as SAP BW (data warehouse) and mySAP SEM (strategic enterprise management).

 

SAP SUPPORT

SAP Post Implementation Support: We provide maintenance services for the clients that have already working SAP solutions. The service consists in remote support of the client’s SAP administrators (technical support) and users that work on SAP system (application support) as well as outsourcing services.

Reduction in SAP maintenance costs – Maintenance services are provided under an agreement and help reduce SAP maintenance costs. The costs of using the system may be planned in advance (a permanent agreement with a strictly defined scope and a lump payment). The system is supervised by specialists who thanks to their wide expertise in many SAP implementations solve problems quickly and efficiently. The system users as such may focus on their essential duties and administrators may improve and develop IT solutions instead of currently dealing with repetitive users inquiries.